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Returns Policy

RETURN POLICY

Last updated June 11, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within twenty eight (28) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and Original documentation eg despatch note / invoice, and mail your return to the following address:

Ulvritone Equestrian Ltd

Attn: Returns

113 Kingsley Close

Newbury, RG14 2EB

United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Where the description specifically states that the item is non refundable/returnable.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

07921 194666

equestrian@ulvritone.co.uk

Contact form

Great service and posted to France

Arrived quickly and great product

plain leather browband curved

good for price paid

So much more than hoped for

Ordered the pvc browband with the aim of making a custom colour show browband to match a concours d’elegance outfit. The quality of this for the price was so much more than I expected in such a positive way! Will definitely buy again

PERFECT

Soft & supple. Loved it.

Lovely

Leather & padding were a little hard which made sewing tricky. Only one finger injury so not so bad. Still looked stunning tho :-)

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support@cannabotech.com

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